System TOS is a short name of System Technical Operation Support which is a part of Customer Technical Support Department in Astra Graphia Document Services Business Group who organize all functional which related to the service matters in order to give best service to PSG Business Unit and to be a National Technical Support for all Operation Business Unit who sold High End Printer, Mid End Printer, Inserter, DocuTech, and DocuColor product.
To improve and develop continuously all Service Force resources, Systems, Methods, and Procedures in order to give “ Delighted Customer Satisfaction”, to get “ High Productivity” for both Customer and Company (Good DocuClick Management), all daily activities should be focused on ‘Service Quality, Service Productivity, and Service Profitability’ for both Customer and Company as System TOS Motto “Quality Community 2000” which have been declared since June 1997.
In order to be “a Quality Community”, System TOS provides their Engineers with ‘People Development Program’ which focused on skill and knowledge improvement for both technical and non technical.
Through this web site, we hope all branches can access all information needed at anytime, anywhere, and finally will have high confidence to sell the above products across Indonesia.
To be no. 1 as a Good Service Provider in
in Indonesia
